Contact Us

You can visit our official website at thecookrite.com for more information on our commercial kitchen equipment.

Cookrite equipment is built for durability and high performance in demanding professional food environments, featuring stainless steel construction and heavy-duty components designed for reliable, daily commercial use.

We offer a 60-day satisfaction guarantee on all products. If you're not completely satisfied, contact our support team for a full refund.

Cookrite professional kitchen equipment is available for purchase through various authorized commercial kitchen supply retailers and online marketplaces.

Most of our gas equipment is equipped with standby pilots for easy ignition. To light your unit, ensure the gas supply is connected, turn the control knob to the pilot position, and use a spark igniter or long lighter near the pilot tube. Always follow the specific safety instructions provided in your product manual.

If your pilot light won't stay lit, ensure the thermocouple is clean and properly positioned in the pilot flame. If the issue persists, inspect the thermocouple for damage or contact our service department for assistance, as this may indicate a need for a replacement part.

We offer a 1-year limited warranty on parts and labor for our equipment, covering defects in materials and workmanship under normal commercial use.

You can source replacement parts, such as fryer thermostats, thermocouples, or gas valves, through authorized dealers or by contacting our customer support for assistance with specific parts lookups.

Yes, our fryers and other cooking equipment are designed for busy commercial kitchens, featuring stainless steel construction, removable parts like basket hangers, and waste trays to make cleaning grease and food debris efficient.

Many of our units are designed for versatility. Please refer to your specific model's manual or data plate to verify if the unit is set up for your gas type or if a conversion kit is required for your installation.